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Refund & Return Policy

Thank you for shopping with H7 CORE SPORTS WEAR.

If you are not completely satisfied with your purchase, please review the following Refund, Return and Exchange Policy. These terms apply to all products purchased from H7 CORE SPORTS WEAR.

Your Right to Cancel Your Order

  • You may cancel your order within 14 days without providing a reason.

  • Once the order has been delivered and accepted, cancellation is no longer applicable. Please refer to our Return & Exchange Policy below.

  • To request a cancellation, please contact us through a clear written request using:

Email: h7gear@gmail.com
Phone: +971507740850

For eligible refunds, the refund will be processed using the same payment method used for the purchase.

  • Cash payments: Refunds will be processed within a maximum of 1 business day after we receive the returned products.

  • Card payments: Refunds will be processed within a maximum of 14 days after we receive the returned products.

No additional fees will be charged for processing an eligible refund.

Exchange Policy

  • Exchanges are accepted only at the time of delivery, in the presence of the delivery representative.

  • Products must be returned in their original condition, unused, undamaged, unwashed, and with all original tags and packaging attached.

  • Exchanges are not accepted for products that have been altered, customized, tailored, washed, worn, or damaged after receipt.

  • Products purchased as part of special discounts, clearance sales, or promotional offers are not eligible for exchange, unless the product has a confirmed manufacturing defect.

  • In the case of a confirmed manufacturing defect, the customer may request an exchange or return without additional charges.

  • If the product is in good condition and the customer simply wishes to change the size, color, or product, the customer is responsible for the applicable delivery and exchange fees.

Return Policy

  • If a product has a manufacturing defect, the customer may return it without additional return charges, subject to inspection and confirmation of the defect.

  • If the product does not suit you, a return may be requested at the time of delivery only, in the presence of the delivery representative.

  • If the product is in good condition and the customer simply changes their mind, the customer is responsible for the applicable return delivery fees.

  • Returned products must be in their original condition, unused, unwashed, undamaged, and with all original tags and packaging attached.

  • Returns are not accepted for products that have been worn, washed, altered, customized, tailored, damaged, or otherwise changed after delivery.

  • Products purchased as part of special discounts, clearance sales, or promotional offers are not eligible for return unless there is a confirmed manufacturing defect.

Returned Products

  • The customer is responsible for the cost and risk associated with returning products, except in cases of confirmed manufacturing defects.

  • H7 CORE SPORTS WEAR may arrange for a representative or delivery service to collect the returned product.

  • Products must be returned in the same condition in which they were received.

  • H7 CORE SPORTS WEAR is not responsible for products damaged, lost, or altered after they have been received by the customer.

  • Refunds will only be processed after the returned product has been received and inspected, together with the original purchase invoice or order details.

Important Note

For hygiene and product-quality reasons, worn or washed sportswear cannot be returned or exchanged.

We recommend checking your size carefully before placing your order. If you are unsure about your size, please contact our customer support team before completing your purchase.

H7 CORE SPORTS WEAR reserves the right to refuse a return or exchange if the product does not meet the conditions outlined in this policy.